SMBs lack loyalty to any one MSP
As we break the myths of about Cybersecurity, we challenge the default thoughts business owners have about the importance of not only a solid security plan, but also systems to protect you in the event of a breach.
FACT #9 – The importance of managing security must be a high priority for SMBs at this time. The Vanson Bourne found SMBs are not particularly loyal to any one MSP if they think they get better protection elsewhere or an MSP does not meet their expectations. This highlights how important offering good security solutions are for MSPs.
The survey found 32 percent of respondents have experienced or expect poor protection from MSPs. And 17 percent of SMBs are planning to change lacked confidence in their current provider. Only 7 percent planned to keep using their current MSP.
What is interesting, of those SMBs lacking confidence in their MSP, they do not talk to their provider as often as those who are happy with their MSP. So communication is key to keeping clients. They want to be kept informed and updated about their security, and want to discuss their security concerns and be reassured they are well protected from security breaches.
MSPs are at greatest risk if a client gets hit by a cyberattack. Almost a quarter of the respondents to the Vanson Bourne survey had their system breached and changed provider and or solutions after the attack. So, managing client security expectations is a huge part of working with SMBs.
IT as a Service
Rightsize Technology understands the importance of communication and keeping clients in the loop. It is not just an MSP but is your IT department as a service. Rightsize services take the worry out of all your IT needs with its help desk is available 24/7.
With coverage from multivariant ransomware attacks to the latest cryptomining infiltrations, advanced endpoint threat management from Rightsize Technology coupled with SOC monitoring and remediation services that stops active threats and minimizes harm. And, it’s all backed by a $1m ransomware warranty:
- On-demand security operations: Threats and attackers target SMBs the same as big enterprise firms, leveraging the same tactics. We provide a security operations center (SOC) that scales protection with your business, providing the staff necessary to drive threat remediation.
- Simple deployment, always-available threat coverage: Our technology detects all known and unknown threats leveraging the latest behavior-based technology, regardless of where your endpoints are deployed (office, home, airport, café, hotel, etc.).
- Next-gen threat detection and remediation: Our solution incorporates patented threat identification and remediation technology, to fully protect desktop and server environments for Windows, Mac and Linux, as well as virtualized servers in AWS, VMWare, Citrix, VirtualBox, and Hyper-V.
- Ransomware peace of mind: A $1m warranty is included to cover costs for ransomware in the unlikelihood it is unable to protect or remediate. While it is not likely ransomware will ever impact you when using Fortify for Endpoint Security, it’s nice to know you are covered.
These are only a few of the solutions available. Contact a Rightsize specialist today for a free consultation to make sure your business IT systems are fully protected.
Enabling your business to grow efficiently and effectively – we’re the Rightsize for you.
Small businesses struggle to budget their IT operation and often spend inefficiently with a less than great return on their investment. Rightsize Technology understand: we deliver a minimum 30% reduction on IT overheads as a dedicated outside IT department for our clients. Our unlimited 24×7 support, both on and offsite increases their business productivity and capacity, enabling their business to grow efficiently and effectively – we’re the Rightsize for growing small businesses. Talk to our team today for more information.