When you rely on IT infrastructure to operate every day, it needs to work efficiently 24/7. In-house staff cannot work around the clock, it costs too much and they may not have the right knowledge. Managed service providers (MSPs) guarantee availability when you need top level support.
MSPs like Rightsize give businesses peace of mind for a cost-effective price. An MSP guarantees availability 24 hours a day, 7 days a week. They also guarantee your uptime and service availability. No need to worry about IT services again. The right service provider looks after IT performance and reliability. Leave the problems to your new partner.
Resources made available
Working with an MSP means there are resources available to support in-house IT staff and infrastructure. They take care of all business technology needs.
A good MSP can act as a virtual chief executive officer (vCIO) when needed. They help plan future technology and budget needs for business growth. MSPs have a good understanding of where technology is heading and give good advice.
Service availability – fast and responsive
You cannot work 24/7, but a computer system never sleeps. So MSPs never sleep either. They are fast to respond to ensure service availability even on public holidays. Business growth can depend on network availability. No one can afford lost productivity.
An MSP makes a service commitment to respond to calls for help within an agreed time. Know your IT partner has everything covered.
Planning disaster recovery
What happens if you lose everything in a disastrous event? Everything gone! All that data. The lifeblood of the business. How does the business recover without planning disaster recovery? This is vital. An MSP is available to discuss disaster recovery planning. Store copies of data backups off site to protect sensitive company data.
Helpdesk support keeps your business operating when employees have technology problems. No longer will staff have the frustration of technology that does not work. With helpdesk support, staff puts in a call for fast help to answer questions. MSPs will use remote access to come up with quick solutions.
Proactive systems and hardware management
It is too easy to ignore mounting computer and network problems. Small businesses are busy operating with few staff. It is often not until it all stops working they call for help. Working with an MSP ensures company systems are always operating at peak performance. They monitor company IT resources constantly and notify you of any impending problems.
Monitoring and security testing
How much do you know about protecting IT systems from cyber attackers? Information technology is at growing risk of hackers every day. Risk management is important. It is your responsibility to protect sensitive data. MSP’s protect company systems from attack using a monitoring and testing system.
Never forget to back up system data again. An MSP backs up sensitive data to the cloud or a remote server every day. No more need to worry about protecting data for an MSP takes care of all that for its partners.
Enabling your business to grow efficiently and effectively – we’re the Rightsize for you.
Small businesses struggle to budget their IT operation and often spend inefficiently with a less than great return on their investment. Rightsize Technology understand: we deliver a minimum 30% reduction on IT overheads as a dedicated outside IT department for our clients. Our unlimited 24×7 support, both on and offsite increases their business productivity and capacity, enabling their business to grow efficiently and effectively – we’re the Rightsize for growing small businesses. Talk to our team today for more information.